Privacy Policy

1. Introduction

PineCreston Strategy Institute (“PineCreston,” “we,” “us,” or “our”) respects your privacy. This Policy explains how we collect, use, disclose, and protect personal information when you use our websites and services (collectively, the “Services”).

2. Information we collect

• Account data: name, email address, password, and preferences you provide.
• Transaction data: course purchases and billing-related records processed by our payment partners.
• Usage data: device information, browser type, pages visited, and actions taken on the Services.
• Communications: messages you send to us (e.g., support requests, feedback, surveys).

3. How we use information

• Provide and improve the Services, including course delivery and support.
• Process transactions and send relevant notices (e.g., receipts, updates).
• Analyze usage to maintain performance, security, and reliability.
• Comply with applicable laws and enforce our Terms.

4. Legal bases

Where required, our legal bases include consent, contract performance, legitimate interests in delivering and improving the Services, and compliance with legal obligations.

5. Sharing of information

We share information with service providers who help us operate the Services (e.g., hosting, analytics, payment processing). These providers are bound by confidentiality and security obligations. We may share information if required by law or to protect our rights and users.

6. Cookies and tracking

We use cookies to remember preferences and to understand how the Services are used. You can manage cookies in your browser settings. Our cookie banner allows you to accept cookies and links to this Policy for details.

7. Data retention

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Security

We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, as well as the right to data portability and to withdraw consent. To exercise these rights, contact [email protected].

10. Children's privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

11. International transfers

We may transfer information to countries other than your own. Where required, we use appropriate safeguards for such transfers.

12. Changes to this Policy

We may update this Policy from time to time. Material changes will be communicated via the Services or by email when appropriate.

13. Contact

For questions about this Policy, contact [email protected] or call +1 (415) 830-2196.